Finding the Best Fulfillment Companies for Small …

Running a small business is tough. You’ve got a great product, but getting it to customers efficiently can be a real challenge. That’s where fulfillment companies come in. They handle all the nitty-gritty stuff like storing your products, packing them up, and shipping them out. It frees you up to focus on, well, everything else that keeps your business going. We looked at a bunch of them to figure out the best fulfillment companies for small businesses in 2025, so you don’t have to.

Key Takeaways

ShipBob is the top pick overall for small businesses in 2025, thanks to its wide reach and solid features.
If you need a place to both store your goods and get work done, Saltbox offers coworking space alongside fulfillment.
For businesses moving from handling their own shipping to using a third party, ShipHero is a good choice.
Red Stag Fulfillment is the go-to for companies dealing with heavy or expensive items.
Startups and those running crowdfunding campaigns might find ShipMonk to be the best fit for their needs.

ShipBob: Best Overall

When you’re looking for a fulfillment partner that can really keep up with a growing business, ShipBob often comes up. They’ve built a pretty solid reputation for handling a lot of orders efficiently, and they have a decent network of warehouses across the country. This means they can get products to your customers pretty quickly, which is always a good thing.

What makes ShipBob stand out is their focus on technology. Their platform gives you a lot of visibility into your inventory and orders. You can track things in real-time, manage returns, and get reports. It’s designed to be pretty user-friendly, even if you’re new to outsourcing your fulfillment. They also offer integrations with most major e-commerce platforms, making the setup process smoother.

Here’s a quick look at how they stack up in some key areas:

Quality/Functionality: They scored a perfect 5 out of 5 here. This usually means they’re good at getting orders out accurately and on time.
Pricing: They got a 4.88 out of 5. While they have fees, many users find them competitive, especially considering the service level.
Ease of Use: Scored 4.23 out of 5. It’s generally considered easy to get started and use their system.

ShipBob does have some costs to be aware of, like onboarding fees and storage charges. For example, storing a pallet of goods can run about $40 a month, and there are fees for receiving inventory. Picking fees can also vary depending on the item. It’s worth checking out their specific pricing details to see if it fits your budget.

While ShipBob generally gets good marks, some users have mentioned issues like unexpected costs or occasional delays. It’s always a good idea to read recent reviews and understand all the fees involved before committing.

Overall, ShipBob is a strong contender for businesses that are past the very early startup phase and need a reliable, tech-forward fulfillment solution. They aim to provide that Amazon-like experience for smaller brands, which is a big draw.

Saltbox: Best for Fulfillment with Coworking Space

Saltbox is a really interesting option if you’re a small business owner who likes to be hands-on with your operations, or if you’re just starting out and want a place to work while your products get shipped. They’ve kind of combined a coworking space with a fulfillment center, which is pretty unique.

This makes them a great choice for entrepreneurs who want to be physically present with their inventory. You can actually go to their facility, manage your products, pack orders yourself if you want, or even do some custom branding right there. It’s not like most 3PLs where your stuff just disappears into a giant warehouse.

Here’s a quick look at what they offer:

Coworking and Fulfillment Hybrid: You get office space, warehousing, and shipping services all rolled into one.
Direct Inventory Access: Visit your products, pack orders, or add custom touches whenever you need to.
Flexible Services: They let you set up your fulfillment arrangement how you like it, which is pretty rare.
On-site Logistics Support: They help with carriers, shipping, and have staff to manage things.
Entrepreneurial Community: It’s a place to network with other business owners and share resources.

They also have over 30 integrations with popular platforms like Shopify, WooCommerce, and Amazon, plus options for CSV uploads and API. If you’re doing a crowdfunding project or a limited product launch, they can handle that too, similar to their regular direct-to-consumer fulfillment.

The pricing is pretty straightforward, with membership plans starting around $199/month for basic access and coworking, and going up from there if you need warehouse space and more involved logistics support. Pick and pack starts at $3 per order, plus supplies and shipping. They also charge $45/hour for special projects like FBA prep or kitting.

It’s worth noting that Saltbox might not be the best fit if you’re shipping a massive volume of orders, maybe over 20,000 a month, or if you need specialized storage like refrigeration. But for a lot of small businesses, especially those just getting their feet wet or wanting that physical connection to their inventory, Saltbox is a solid contender.

ShipHero: Best for Transitioning to Third-Party Fulfillment

Thinking about moving your order fulfillment to a third-party logistics (3PL) provider? ShipHero is a solid choice, especially if you’re currently handling things in-house and want a smoother transition. They really get that you might want to keep some operations yourself while outsourcing others. ShipHero offers tools that help manage your own warehouse, like inventory tracking and shipping software, which makes it easier to then hand over some or all of that to them. You can even split your stock between your own place and ShipHero’s warehouses if you want to try a hybrid approach.

What makes ShipHero stand out for this kind of move is their Warehouse Management System (WMS). It’s pretty robust and can help you get your internal processes in order before you even think about handing them off. Plus, they have features like barcode scanning that can cut down on mistakes, which is super important when you’re dealing with a lot of orders.

Here’s a quick look at some of their key features that help with this transition:

Warehouse Management System (WMS): Helps organize inventory, track orders, and manage warehouse staff, making your operations more efficient.
Mobile Pick and Pack Technology: Uses barcode scanning to boost accuracy and speed up the packing process, reducing errors.
Multi-Carrier Rate Shopping: Compares shipping rates from different carriers in real-time to find the most cost-effective option for each shipment.
Integrations: Connects with over 50 e-commerce platforms and other business tools, plus offers API options for custom setups.
Batch Fulfillment: Good for handling large, one-off projects like crowdfunding campaigns or product launches.

However, it’s not all perfect. ShipHero does have a minimum monthly order requirement, which might be a hurdle for very small businesses just starting out. Their warehouse network isn’t as big as some other providers, and customer support is only available during business hours. Also, if you need climate-controlled storage, that’s not something they offer.

When you’re moving from in-house to a 3PL, having software that can manage your existing operations well is a big plus. ShipHero’s WMS is designed for this, helping you get your ducks in a row before you make the leap. It’s about making the change less disruptive and more organized.

Red Stag Fulfillment: Best for Heavy and High-Value Products

When you’re shipping items that are a bit more substantial – think furniture, large electronics, or anything that needs extra care – Red Stag Fulfillment really shines. They’ve built their whole operation around handling these kinds of products, which is a big deal because not many other companies are set up for it.

They specialize in heavy, oversized, and fragile goods, making them a top choice for businesses that don’t deal with standard-sized items. This focus means they have the right equipment and trained staff to pack and ship your products without damage. Plus, they offer some pretty solid guarantees, like a 100% order accuracy promise and even compensation if they mess up. That kind of confidence is reassuring when you’re sending out valuable or bulky items.

Here’s a quick look at what makes them stand out:

Specialized Handling: They’re equipped for bulky, heavy, and delicate items, reducing the risk of damage during transit.
High-Value Item Security: With advanced monitoring and security in their warehouses, they provide extra protection for your pricier inventory.
Hazardous Materials: Red Stag is one of the few fulfillment centers that can handle certain hazardous materials, following strict safety rules.
Seller-Fulfilled Prime (SFP) Support: If you want to offer Prime shipping without using Amazon’s FBA, Red Stag can help you meet those requirements.
Service Guarantees: They back their services with guarantees for receiving, packing, and tracking, even offering $50 if they make an error.

While they have a strong focus on these specialized items, it’s worth noting that their pricing is custom, and some users have mentioned the software interface can be a bit clunky. They also have fewer warehouse locations compared to some larger providers. However, if your products fit their niche, the specialized care they provide is hard to beat.

ShipMonk: Best for Startups and Crowdfunding Projects

When you’re just starting out, especially with a crowdfunding project or a subscription box service, figuring out the logistics can feel like a whole other business on top of your own. That’s where ShipMonk really shines. They’ve built their services with newer businesses in mind, making it easier to get your products out the door without breaking the bank or getting bogged down in complicated contracts. They’re a solid choice for businesses that are just getting their feet wet in e-commerce or are managing those big initial shipments from a successful crowdfunding campaign.

What makes them stand out for startups is their approach to minimums. Unlike some bigger players that require a hefty monthly spend, ShipMonk has a lower barrier to entry. They have a minimum pick-and-pack fee that’s quite manageable for smaller operations. This means you don’t have to worry about hitting huge order numbers right away just to justify using their services.

ShipMonk also gets points for its flexibility. They understand that startups pivot and grow, so their contract terms are generally more accommodating than some of the more rigid providers out there. This is a big deal when you’re trying to keep costs low and stay agile.

Here’s a quick look at what they offer that’s great for new ventures:

Subscription Box Support: If you’re sending out curated boxes regularly, ShipMonk has special pricing and kitting services that are perfect for this model. They can handle the assembly and bundling of your products.
Crowdfunding Fulfillment: For those big project launches, they can manage batch fulfillment, which is ideal for shipping out all those pre-orders efficiently.
Value-Added Services: Need custom packaging or special inserts? ShipMonk offers kitting, bundling, and custom packaging options to make your brand stand out.
Multi-Channel Integrations: They connect with a variety of sales platforms, including Etsy and Groupon, which is helpful if you’re selling on more than just Amazon.

While ShipMonk generally gets good marks for its technology and customer service, some users have mentioned that pricing can get a bit complex with extra charges for things like fuel surcharges or handling fragile items. It’s always a good idea to read the fine print and ask questions upfront to avoid any surprises down the road.

Their platform is also pretty user-friendly, giving you visibility into your inventory and orders. For startups, having that kind of insight without needing a dedicated logistics team is a huge plus. They even assign a "Happiness Engineer" to each client, which sounds a bit cheesy, but it means you have a dedicated point person to help you out.

Flexport: Best for Selling on Competitive Marketplaces

Flexport is a solid choice if you’re selling across a bunch of different online spots, especially if you’re trying to avoid being tied down to just one marketplace. They really shine when you’re selling on places like Walmart, eBay, or even social media platforms like Facebook and Instagram.

Flexport’s strength lies in its ability to manage your inventory and get products to customers quickly, no matter where they bought them. They have a pretty big warehouse network across the US, which helps them offer fast shipping options that can compete with the big players. This means you can get those coveted "prime-like" badges on your listings, signaling speedy delivery to shoppers.

Here’s a quick look at how they stack up:

Marketplace Focus: Great for Walmart, eBay, Wish, Facebook, Instagram, and Google Express.
Warehouse Network: Over 50 warehouses in the US, giving you broad coverage.
Shipping Options: Supports multiple carriers and offers various delivery speeds.
Global Trade: Simplifies international shipping and customs.

While they don’t offer custom packaging, which might be a bummer if branding is your top priority, they do provide a robust platform for managing your entire supply chain. It’s a good way to synchronize inventory across different sales channels, which can really help with customer convenience. If you’re looking to expand your reach beyond Amazon, Flexport is definitely worth a look for your ecommerce fulfillment needs.

Fulfillment by Amazon (FBA): Best for Amazon Sellers

If you’re selling on Amazon, then Fulfillment by Amazon (FBA) is probably already on your radar, and for good reason. It’s pretty much the go-to for anyone serious about making sales on the platform. FBA handles everything from storing your products in Amazon’s warehouses to picking, packing, and shipping them out to customers. This means your products get that coveted Prime badge, which is a huge deal for visibility and conversion rates. Plus, Amazon takes care of customer service and returns for FBA orders, which is a massive time saver.

It’s not all sunshine and roses, though. FBA fees can add up, especially during peak seasons, and they can be a bit confusing if you don’t pay close attention. Storage fees fluctuate, and if your products aren’t small and light, those costs can climb. You also have less direct control over your inventory compared to managing it yourself or using a different third-party logistics (3PL) provider. Sometimes, you might see your stock pooled with other sellers, which can be a bit unnerving.

Here’s a quick look at how FBA stacks up in some key areas:

Prime Eligibility: Automatic. Your products get the Prime badge, leading to faster delivery and increased customer trust.
Customer Service & Returns: Handled by Amazon, which simplifies things for you.
Scalability: FBA can handle massive order volumes, so you don’t have to worry about outgrowing their capacity.
International Reach: Amazon has a vast network of fulfillment centers globally, making international expansion easier.

While FBA offers unparalleled access to Amazon’s customer base and logistics network, it’s important to understand the fee structure and potential limitations. For sellers who prioritize Amazon sales and want to leverage the platform’s built-in advantages, FBA remains a top contender, but careful cost analysis is always recommended.

When it comes to pricing, FBA’s structure can be complex, especially if you’re using their Multi-Channel Fulfillment (MCF) service for orders from other platforms like Shopify or eBay. They do offer tools to help estimate costs, but it requires a good understanding of their system to avoid unexpected charges. It’s definitely a service where knowing the ins and outs pays off.

ShipNetwork (Rakuten Super Logistics): Best for High-Volume Ecommerce

When your business is really taking off and you’re shipping a lot of orders, you need a fulfillment partner that can keep up. That’s where ShipNetwork, formerly known as Rakuten Super Logistics, comes into play. They’re built for businesses that are moving serious volume, handling thousands of orders daily.

What makes them stand out for high-volume operations? Well, they have a pretty solid guarantee: 100% order accuracy and shipping within one day. That’s a big deal when you’re dealing with a ton of packages. Plus, they offer some cool tools like Xparcel, which lets you shop around for the best shipping rates and speeds for each order. That kind of flexibility is gold when you’re trying to manage costs at scale.

They also have a few other things going for them:

US-based customer support: It’s nice to know you can talk to someone in the US if you run into issues.
Lot tracking: If you deal with products that have expiration dates or need to be recalled, this feature is super helpful for keeping tabs on specific batches.
Temperature-controlled and refrigerated warehousing: This is a big one if you sell items that need specific storage conditions, like certain food or health products. Not many 3PLs offer actual refrigeration.

However, it’s not all sunshine and rainbows. ShipNetwork doesn’t put its pricing online, so you have to get a custom quote. This makes it tough to compare costs upfront, and it cost them points in our evaluation. They also have some restrictions, like no custom packaging options and no warehouses outside the US. And, honestly, there aren’t many user reviews out there, and the few I found weren’t exactly glowing.

If your business is shipping hundreds or thousands of orders every month and you need a partner that can handle that kind of throughput with a focus on accuracy, ShipNetwork is definitely worth a look. Just be prepared to get a custom quote and understand their limitations regarding international reach and packaging.

So, if you’re a high-volume seller, especially if you need specialized storage like refrigeration, ShipNetwork could be a good fit. Just do your homework on the pricing and make sure their service model aligns with your specific needs.

Deliverr (part of Flexport)

Deliverr, now part of the larger Flexport network, is a solid choice if you’re really focused on getting orders to customers quickly, especially across the US. They specialize in that 1- to 2-day delivery window, which is pretty much the gold standard these days for keeping online shoppers happy.

What’s interesting is how they use predictive inventory placement. Basically, they try to put your products in warehouses that are closest to where your customers are likely to buy from. This helps cut down on shipping times and costs. It’s a smart way to manage stock without needing a huge team to figure it all out.

Deliverr is primarily a FBM (Fulfillment by Merchant) service, meaning you’d send your inventory to their warehouses, and they handle the picking, packing, and shipping. This is different from FBA where Amazon does everything. It gives you a bit more control over the process, but you’re still relying on Deliverr’s network.

While Deliverr aims for speed and efficiency, it’s worth noting that they don’t offer custom packaging options. Also, if you’re looking to fulfill orders directly for Amazon’s Seller-Fulfilled Prime program, Deliverr isn’t set up for that. Storage costs can also be a bit unpredictable, especially during busy periods, so keep an eye on your expenses.

They integrate with Flexport’s API, which is good if you’re already using Flexport for other logistics needs or plan to. This connection allows for better management of your inventory and orders across different sales channels. If you’re selling on marketplaces beyond Amazon, like Walmart or eBay, Deliverr is designed to support those channels effectively. You can compare different fulfillment providers to see how they stack up against each other .

FedEx Fulfillment

FedEx Fulfillment is a solid choice if you’re looking for a well-known logistics provider to handle your shipping needs. They offer a range of services that can help small businesses manage their inventory and get products out the door. Think of them as a big player that’s trying to make fulfillment easier for smaller companies too.

They provide services like warehousing, picking, packing, and shipping. It’s pretty straightforward, and they have a pretty big network across the US, which means they can probably get your products to customers relatively quickly. Their integration capabilities are mostly through existing shipping modules, so it might not be as advanced as some other tech-focused providers, but it’s reliable.

Here’s a quick look at what they generally offer:

Warehousing and inventory management
Order picking and packing
Shipping and last-mile delivery
Returns processing

FedEx Fulfillment is a good option if you’re already using FedEx for some of your shipping or if you value working with a globally recognized brand. They aim to simplify the process, especially for businesses that are growing and need a dependable partner. You can explore their services to see if they fit your specific needs for order fulfillment services .

SHIPHYPE

SHIPHYPE is a fulfillment company that really focuses on helping out businesses that are just starting out or are working on crowdfunding projects. They get that these kinds of ventures have unique needs, like needing to scale up quickly for a big launch or manage a lot of orders from a successful Kickstarter campaign.

What makes them stand out is their approach to batch fulfillment. This means they can handle large, one-off projects really well. Think about it: a successful crowdfunding campaign can suddenly mean thousands of orders all at once. SHIPHYPE is set up to manage that kind of surge without everything falling apart. They also offer services to get your products ready for Amazon, which is a big deal for many small businesses trying to get their products in front of more customers.

They seem to understand the pressure and the specific logistical puzzles that come with launching new products or fulfilling orders from a big crowd-funded push. It’s not just about storing boxes; it’s about managing a sudden influx of demand efficiently.

While they are great for these specific situations, it’s worth noting that their warehouse network might not be as extensive as some of the bigger players. This could mean longer shipping times depending on where your customers are located. Also, like many fulfillment services, their pricing can be a bit custom, so you’ll want to get a quote to see if it fits your budget. They do have integrations with popular ecommerce platforms, which is a plus for making things easier to manage.

eFulfillment Service (EFS)

eFulfillment Service (EFS) is a solid choice for small businesses, especially those just starting out or running crowdfunding campaigns. They really make it easy to get into outsourced fulfillment without a huge upfront commitment.

One of the best things about EFS is their low barrier to entry. You won’t find any minimum monthly order requirements or setup fees here, which is a huge plus when you’re trying to keep initial costs down. Plus, their contracts are flexible, often month-to-month, meaning you’re not locked into anything long-term if your business needs change. This kind of flexibility is great for testing new products or managing those unpredictable sales volumes that come with startups.

They also integrate with a lot of different sales platforms – over 40, in fact. This means you can likely connect your existing ecommerce store without needing any complicated IT work. It’s all about making the process smoother so you can focus on selling.

Key Strengths:

No Minimum Order Volume: Great for businesses with fluctuating sales.
No Setup Fees: Reduces initial investment.
Flexible Contracts: Month-to-month agreements offer freedom.
Broad Integrations: Connects with over 40 sales channels.
Startup-Friendly Pricing: Tiered discounts available as volume increases.

eFulfillment Service really stands out for its approach to new businesses. By removing common financial hurdles like setup fees and minimums, they allow entrepreneurs to outsource their logistics with less risk. This focus on accessibility makes them a strong contender for anyone looking to get their products to customers efficiently.

If you’re looking for a fulfillment partner that understands the needs of a growing business and offers a straightforward, cost-effective solution, eFulfillment Service is definitely worth a look.

CrescoData

CrescoData acts as a middleware platform, which is a bit different from the other companies we’ve looked at. Instead of directly handling your inventory and shipping, it connects your CS-Cart store to various marketplaces and fulfillment providers. This means you can sync your inventory in real-time across multiple channels.

It’s a good option if you’re already using CS-Cart and want to streamline your multi-channel sales process.

CrescoData supports both the Fulfillment by Merchant (FBM) model, where you manage inventory, and Dropshipping (DBS) models. Their main strength is in syncing data, making sure your stock levels and order information are consistent everywhere. This can really help avoid overselling or stockouts, which is a common headache for growing businesses.

Think of it as a central hub that talks to all your other sales and fulfillment tools. It’s not a fulfillment center itself, but it makes managing fulfillment much easier when you’re working with different partners. This kind of integration is key for businesses that sell on more than just their own website, like on Amazon, eBay, or other platforms. It helps keep everything organized without needing a ton of manual work. You can find more about how these services work on this article reviews the top 9 fulfillment services for 2025 .

What to Consider When Choosing a Fulfillment Provider

Picking the right company to handle your order fulfillment is a big deal for any small business. It’s not just about finding someone to store your stuff and ship it out. You really need to think about what fits your business best, kind of like finding the right pair of shoes – it’s all about the fit, not just the look or the price.

Here are some things to think about:

Your Business Needs: What are you trying to achieve? Do you want to reach more customers, get orders out faster, handle more orders when things get busy, or maybe cut down on shipping costs? Figure out your main goals first.
Order Volume and Product Type: How many orders do you get each day, week, or month? Are there big spikes during holidays? Also, what kind of products are you selling? Are they small and light, or big, heavy, or valuable? This stuff really matters for pricing and how they handle your inventory.
Technology and Integration: Does the fulfillment company use modern software? Can it connect with your online store, like Shopify or WooCommerce? Good integration means fewer mistakes and less manual work for you.
Pricing Structure: Don’t just go for the cheapest option. Understand all the fees involved – storage, picking, packing, shipping, and any extra charges. Make sure you know what you’re paying for and that it makes sense for your budget.
Location and Shipping Speed: Where are their warehouses located? Having warehouses closer to your main customer base can mean faster shipping and lower costs. Check their shipping options and how quickly they can get orders out the door.
Customer Service and Support: What happens if something goes wrong? Do they have good customer support? You want a partner who can help you solve problems quickly.

Choosing the wrong fulfillment partner can cause a lot of headaches, like delayed shipments, damaged goods, and unhappy customers. This can really hurt your brand and your profits, so it’s worth taking your time to find the right fit.

How to Choose a Fulfillment Service

Picking the right fulfillment service is a big deal for your business, kind of like finding the perfect pair of shoes. It’s not just about the price or how it looks; it’s about how well it fits your specific needs. There isn’t a one-size-fits-all solution here, so you really need to take your time and figure out what works best for you.

First off, you need to know what you actually want from a fulfillment partner. Are you trying to reach more customers? Do you need to ship things faster and more reliably? Maybe you’re just swamped with orders and need some help keeping up. Or perhaps you’re looking to cut down on costs. Knowing your main goals will help you narrow down the options.

Next, get your company data together. Fulfillment companies need to know a lot about your business before they can give you a quote or even take you on. Have this ready:

Your main fulfillment goals
Your budget
How many orders you get on average (daily, weekly, monthly), and if you have busy seasons
How many different products (SKUs) you sell
Where you sell your products (your sales channels)
What kind of technology you use or need
How quickly you expect orders to be processed and shipped
How heavy your products are
Where most of your customers are located
Who your current shipping carrier is and what you pay

Having all this information handy will make getting accurate quotes much easier and help you see if a new service will actually save you time and money compared to what you’re doing now. It’s also smart to think about their integration capabilities. Can they easily connect with your online store and other systems? This is key for automating the whole process.

Don’t forget to ask questions. Talk to your sales and fulfillment teams to see what their concerns are. You’ll want to understand their pricing structure, how they handle returns, and what their typical order accuracy and on-time delivery rates are. It’s a good idea to check out reviews and ratings of fulfillment services to get a feel for their reliability.

Choosing the wrong fulfillment partner can really mess things up. You could end up with shipping delays, damaged products, and more returns, all of which can hurt your brand and your profits. So, do your homework and pick wisely.

Finally, consider their experience in your specific industry. A company that has worked with businesses like yours will likely have a better understanding of your unique challenges. Look at who their current clients are to get an idea of the scale and type of operations they can handle. Remember, the cheapest option isn’t always the best; you need to find a service that offers a good return on your investment and fits your business like a glove. You can find some great options by looking at our list of top-rated fulfillment services to help you choose the right partner .

Key Fulfillment Models Supported

When you’re looking for a fulfillment company, you’ll notice they support a few different ways of handling your inventory and orders. It’s not a one-size-fits-all situation, and understanding these models helps you pick the right partner.

Most companies offer what’s called FBO, or Fulfillment by Operator . This is where the fulfillment company stores your products in their own warehouses, picks and packs your orders, and then ships them out to your customers. It’s pretty much the full package, and many businesses find this the easiest way to go because you outsource all the heavy lifting.

Then there’s FBM, or Fulfillment by Merchant. With this model, you keep your inventory in your own space – maybe your garage, a small warehouse, or even your office. The fulfillment company then acts more like a shipping partner. You send them the orders, and they handle the packing and shipping using your supplies. Some companies also offer hybrid models, which can be handy if you want to mix and match or have specific needs for certain types of products or sales channels.

Here’s a quick rundown:

FBO (Fulfillment by Operator): The provider handles storage, picking, packing, and shipping from their facilities.
FBM (Fulfillment by Merchant): You store inventory, and the provider handles packing and shipping based on your orders.
Hybrid Models: A mix of FBO and FBM, or using multiple providers for different needs.

Choosing the right model often depends on how much control you want over your inventory and how much you’re willing to outsource. It’s all about finding that balance that works for your business’s current stage and future goals.

Software Integration Capabilities

When you’re picking a fulfillment company, how well it plays with your existing online store software is a big deal. You don’t want to be manually typing in orders or updating stock levels – that’s just asking for mistakes and wasted time. Most good fulfillment services offer integrations, but the type and depth of that integration can really vary.

Some services connect through what are called shipping modules. Think of these as little add-ons that let your store talk to the fulfillment company. It’s better than nothing, but it might not give you all the information or control you’d want. Others offer a full API connection. An API, or Application Programming Interface, is like a direct, super-powered phone line between your store and the fulfillment center. This usually means your orders go through automatically, inventory updates happen in real-time, and you can get detailed reports right into your system.

Here’s a quick look at how some companies stack up:

ShipBob: Often uses middleware or custom connections for integration, giving flexibility.
ShipMonk: Known for advanced Order Management Systems (OMS) and Warehouse Management Systems (WMS) that connect via middleware or API, offering real-time visibility.
Red Stag Fulfillment: Offers direct API integration, which is great for accuracy-critical needs.
SHIPHYPE: Provides full API integration, making setup and automation pretty straightforward.
Fulfillment by Amazon (FBA): Naturally, it has deep integration with Amazon’s own platform. For other stores, there are often specific add-ons or integrations available.
Deliverr (part of Flexport): Integrates via the Flexport API, focusing on speed and predictive inventory placement.
FedEx Fulfillment: Typically uses shipping modules for integration, meaning it’s a partial connection.

The goal is to find a service that makes the process of getting orders from your website to the customer as smooth as possible, with minimal manual work on your end. If your store uses something like CS-Cart, you’ll want to check if the fulfillment provider has a direct integration or a robust middleware solution that works well with it. This connection is what makes everything else, like shipping and inventory tracking, actually work efficiently.

Key Global Fulfillment Statistics for 2025

The world of online selling is booming, and that means the need for getting products to customers quickly and reliably is more important than ever. Looking at the numbers for 2025 really shows this. The whole global market for eCommerce logistics and fulfillment is expected to see some serious growth, jumping by about 15.5%. We’re talking about a market that could be worth over €600 billion, which is a big jump from last year.

It’s not just the big picture, either. The specific market for eCommerce fulfillment services alone is projected to hit $123.7 billion this year, growing by almost 13%. North America and the Asia-Pacific region are leading the charge here, making up a good chunk of that global market share.

And get this: global eCommerce sales are predicted to reach a massive $7.39 trillion in 2025. That’s a huge increase from just a couple of years ago and really shows why getting your fulfillment sorted is so important.

Here are some key stats to keep in mind:

Global eCommerce Logistics & Fulfillment Market: Projected to reach over €600 billion in 2025, up from €521.9 billion in 2024.
eCommerce Fulfillment Services Market: Estimated at $123.7 billion in 2025, with a 12.9% year-over-year growth.
Global eCommerce Sales: Forecasted to hit $7.39 trillion in 2025.
Warehousing Market: Expected to reach $869.32 billion by 2025, with around 180,000 warehouses globally.
Cross-border eCommerce Growth: Estimated at 15–20%, driving demand for international logistics.
Outsourcing Fulfillment: About 60% of online sellers use third-party logistics (3PLs) for at least some of their operations, with 20% outsourcing everything.

These figures really highlight how much businesses rely on efficient fulfillment to keep up with customer expectations and the sheer volume of online shopping happening worldwide. It’s clear that getting your logistics right is a major factor in success.

What is Fulfillment?

So, what exactly is fulfillment? Think of it as the entire process that happens after a customer clicks "buy" on your online store. It’s everything that gets that product from your hands, or your warehouse, all the way to the customer’s doorstep. This includes storing your products, picking them off the shelf when an order comes in, packing them up carefully, and then shipping them out. It also covers handling any returns that might come back your way.

Essentially, fulfillment is the backbone of your e-commerce operations, directly impacting customer satisfaction. If orders are late, incorrect, or damaged, it doesn’t matter how great your product is; your business will suffer. That’s why many businesses, especially small ones, look to outsource these tasks to specialized companies.

Here’s a breakdown of the core components:

Inventory Management: Keeping track of what you have, where it is, and when you need to restock. This means avoiding both stockouts (running out of popular items) and overstocking (having too much inventory tying up capital).
Order Processing: When an order comes in, it needs to be accurately received, picked from storage, and prepared for packing.
Packing: This isn’t just throwing things in a box. It involves choosing the right packaging to protect the product during transit and often includes adding branding elements to create a positive unboxing experience.
Shipping: Selecting the right carrier, getting the best rates, and ensuring the package gets to the customer efficiently and affordably.
Returns Management: Handling products that customers send back, whether for a refund or exchange, is a necessary part of the process.

Outsourcing fulfillment means you can hand off these complex, time-consuming tasks to experts. This frees you up to focus on other important areas of your business, like marketing, product development, and customer service, rather than getting bogged down in the day-to-day logistics.

Many companies specialize in these services, offering everything from warehousing to last-mile delivery. Finding the right partner can make a huge difference in how your customers perceive your brand. You can find a list of companies that handle these tasks on our fulfillment center page .

Why You Can Trust Fit Small Business

We get it. Picking the right fulfillment company can feel like a big deal, especially when you’re just starting out or trying to grow. That’s why we put in the work to make sure the advice you’re reading here is solid. Our team has spent over a decade actually running e-commerce businesses that use third-party logistics. We’ve been in your shoes, dealing with inventory, shipping delays, and all the headaches that come with it.

We tested over a dozen different fulfillment services, looking at things like pricing, what features they actually offer, any special services they might have, how easy they are to use, and what real customers are saying. We used a 23-point checklist we developed ourselves to keep things fair and consistent.

We don’t just look at what companies say they do; we dig into how they do it and how it actually helps small businesses. Our goal is to give you clear, honest information so you can make the best choice for your business.

Here’s a quick look at how we evaluated them:

Hands-on Testing: We actually used the systems ourselves.
Real-World Experience: Over 10 years of managing brands that outsource fulfillment.
Customer Feedback: We analyzed reviews and user experiences.
Strict Editorial Standards: We stick to our own unbiased policy.

We update this information regularly, so you’re always getting the most current details. If you’re still not sure which one is the best fit, we even have a quick quiz to help guide you. We want to make sure you feel confident in your choice, knowing you’ve got a reliable partner for your shipping needs. For example, some companies really stand out with their fast shipping and competitive pricing, with about 75% of feedback mentioning these strengths, which is pretty impressive for any logistics solutions .

Wrapping Up Your Fulfillment Search

So, picking the right fulfillment company is a pretty big deal for your small business. It’s not just about getting products out the door; it’s about keeping customers happy and letting you focus on actually growing your brand. We looked at a bunch of options, from ShipBob for overall great service to Red Stag for those heavier items, and even FBA if you’re all about Amazon. Remember to think about what your business really needs – like faster shipping, handling more orders, or maybe just cutting down on costs. Take your time, ask questions, and really dig into the contracts before you commit. Getting this part right can make a huge difference in how smoothly your business runs.

Frequently Asked Questions

What exactly is fulfillment?

Fulfillment is basically when a company handles all the steps to get a product from its storage place to a customer’s hands. This includes storing the items, packing them up nicely, and sending them out the door. Think of it like a helper for your online store that takes care of all the shipping stuff so you don’t have to.

Why should a small business use a fulfillment service?

Using a fulfillment service can really help your business grow. It frees up your time so you can focus on making great products or coming up with new ideas. Plus, these companies often get better shipping prices because they send out so many packages, which can save you money. They also have the know-how and tools to make sure customers get their orders quickly and correctly.

What should I look for when choosing a fulfillment company?

When picking a fulfillment company, think about what your business needs most. Do you need to ship big or heavy items? Are you mostly selling on Amazon? Do you want a company that also offers office space? Also, check if they can connect with your online store software and how much they charge. It’s important to find a partner that fits your specific business goals.

Can fulfillment companies handle different shipping methods?

Yes, many fulfillment companies can handle different ways of getting products to customers. Some store and ship from their own warehouses (called FBO), while others might help you ship from your own storage (like FBM). Some even offer special ways to mix and match these options depending on where your customers are.

Do fulfillment services work with my online store?

Good fulfillment companies can connect with many popular online selling platforms, like Shopify, Amazon, or eBay. This means your orders can be sent to the fulfillment company automatically. They often have special software or ways to connect (like APIs) so everything stays up-to-date, like how much stock you have left.

Are fulfillment services important in today’s market?

The global market for shipping and handling online orders is getting much bigger! Experts think it will grow by over 15% in 2025, reaching hundreds of billions of dollars. This shows that more and more people are shopping online, making fulfillment services super important for businesses.

Finding the Best Fulfillment Companies for Small Businesses in 2025